Case Study

Case Studies and Challenges Overcome:

Case Study 1: A retail SMB experiencing stagnant sales implemented Salesforce CRM with Agile Business Analysts. Customization and automation of their sales process led to a 40% increase in sales productivity and a 20% increase in conversion rates within the first year.

Case Study 2: An IT services company struggled with customer service inefficiencies. After adopting Salesforce CRM, customized by Agile Business Analysts, they saw a 50% reduction in response times and a significant improvement in customer satisfaction scores.

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